Privacy Policy

Your Privacy Matters to Us

Privacy Policy This Privacy Policy is part of the Terms of Use and describes how LVPMASTERS LLC handles information collected and received through our website (www.lvpmasters.com), associated applications, and any other sources such as social media platforms, advertisements, and in-person interactions. This Policy does not govern the activities of any third party. By accepting our Terms of Use, you are accepting and agreeing to be bound by this Privacy Policy and consent to our use and disclosure of such information as described herein. Collection and Use of Personally Identifying Information Data will not be shared with third parties for marketing or promotional purposes without your consent. We collect and use personally identifying information that you provide in the course of seeking quotes, service requests, or information. This may include your name, email, phone number, service address, property details, images of your property, measurements, and other project-related information. We use this information to contact you, evaluate job sites, provide quotes, assign or dispatch installers, and communicate with you about your service. We may also use this information to respond to inquiries, provide updates about your project, or follow up after service completion. We may communicate with you via phone, email, or SMS. We may match you with subcontractors or third-party service providers only for project-related purposes. We may also collect feedback or testimonials to improve our services or feature on our platforms (with your consent). This may include email, phone, or survey outreach. Your data is never sold. Sharing of Personally Identifying Information Your personally identifying information will not be shared with any third party, except in the following situations: A. When required by law, regulation, subpoena, or legal process; B. To enforce our Terms of Use, agreements, or protect our business from fraud or legal risk; C. When working with subcontractors, vendors, or service providers necessary for completing your job; D. With your consent for public testimonials or social media features; E. In connection with a merger, sale, acquisition, or business restructuring. We may also share your information with non-profit or special interest organizations only with your explicit consent. Nonpublic Personal Information We do not disclose nonpublic personal information unless permitted or required by law. This includes project-related data and identity information gathered through our website, quotes, or transactions. We may share nonpublic information with affiliates or contractors providing related services, but never for unrelated marketing. Testimonials, Media & Feedback You may choose to submit testimonials, photos, or feedback regarding your experience with LVPMASTERS. This content may be used publicly on our website or social platforms for marketing purposes, always with your prior consent. Data Collection from Website & Devices When visiting our website, we may collect technical data such as IP address, browser type, location, and site usage. We use cookies and tracking tools (like Google Analytics) to analyze usage and enhance your experience. Cookies do not contain personal information and may be disabled via your browser settings. We may collect anonymous location data for service optimization and real-time quoting. Cookies Cookies are small text files placed on your device to customize and enhance your user experience. Cookies help remember preferences and measure site traffic. These are not used for unauthorized tracking and are never shared with third parties for unrelated purposes. Third-Party Tracking & Analytics We use analytics tools, including Google Analytics, to improve our website and marketing. These tools may collect anonymous identifiers and cookies. You may opt out via networkadvertising.org/choices or install browser add-ons like the Google Analytics Opt-out. We do not respond to “Do Not Track” (DNT) signals. Social Media & External Sites LVPMASTERS is active on platforms like Facebook, Instagram, and others. Any interaction with us through these platforms is subject to their privacy policies. Information received from social media (e.g., name, photo, review, or direct message) will be treated as described in this Policy. Children’s Privacy We do not knowingly collect or retain personal information from children under 18. Our services are not directed at minors. If we learn a minor has submitted data, it will be permanently deleted. Parents may contact us to request removal of such data. Policy Updates LVPMASTERS reserves the right to update this Privacy Policy. Updates will be posted on www.lvpmasters.com. We encourage users to review this policy periodically. Legal Disclosures Information may be disclosed when necessary to comply with legal obligations, defend against claims, protect safety, or prevent illegal activity. Information Retention We retain customer information only as long as necessary for project fulfillment, legal compliance, or internal business purposes. We may delete data at our sole discretion. Security We use secure systems and protocols to protect customer information. While no system is 100% secure, we implement industry-standard safeguards to protect against loss, theft, or unauthorized use of your data. Your Privacy Rights (CCPA & Others) If you are a California resident or live in a jurisdiction with unique privacy laws, you may request: Access to personal data collected in the past 12 months Deletion of your personal information (with legal exceptions) Disclosure of how and why your data is used No discrimination for exercising your privacy rights To make a request or inquire further, contact us using the information below. Contact Us If you have any questions or would like to request, correct, or delete your information, please contact us: Email: lvpmasters.info@gmail.com Phone: (470) 637-6856 Website: www.lvpmasters.com